Privacy policy

This Privacy Policy describes how aaadoors.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email or by mail using the details provided below:

2501 Grant Avenue, Philadelphia, PA 19114, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information described below) as “Personal Information.” See the following sections for more information about the Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our service provider, Shopify.
  • Personal Information collected: Web browser version, IP address, time zone, cookie information, websites or products viewed, search terms, and information about how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you, fulfill our contractual obligations, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and, consistent with your preferences, provide information or advertising about our products and services.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with our service provider, Shopify.
  • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support and respond to your questions, requests, and concerns.
  • Source of collection: Collected directly from you when you contact us.

SMS/Text Messaging and Mobile Information

  • If you provide your mobile phone number and consent to receive SMS/text messages from AAADoors, we may use your information to send you text messages regarding promotions, special offers, product updates, order notifications, customer service communications, and other information related to our products and services, consistent with the consent you provide.

Consent to Receive Messages

  • By opting in to receive SMS/text messages, you agree to receive recurring automated marketing and/or informational text messages from AAADoors at the mobile number provided. Consent is not a condition of purchase.

Message Frequency and Charges

  • Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

  • You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact us at +1 972-213-1260.

Privacy and Sharing of Mobile Information

  • We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared with service providers that assist us in delivering text messages and operating our messaging programs, solely for the purposes of providing those services. These service providers are not permitted to use your mobile information for their own independent marketing purposes. SMS consent and opt-in data will not be shared with third parties for their own marketing purposes.

Minors

We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us using the contact information provided above to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described in this Privacy Policy. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information when necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our legal rights.

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
  • We may share information about your use of the Site, your purchases, and your interactions with our advertisements on other websites with our advertising partners. We may collect and share some of this information directly with our advertising partners or through cookies and similar technologies, subject to applicable consent requirements.
  • We use Shopify Audiences to help us display advertisements on other websites through advertising partners. This service may involve sharing information about your use of the Site, purchases, and the email address associated with your purchases with Shopify Audiences to help identify potential customers who may be interested in our products.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page: How Does Online Advertising Work?.

You can opt out of targeted advertising through the following platforms:

Additionally, you can opt out of certain advertising services by visiting the Digital Advertising Alliance's opt-out portal: Digital Advertising Alliance Opt-Out.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, providing customer support, communicating with you, and keeping you informed about new products, services, and offers, consistent with your communication preferences and applicable consent requirements.

SMS/Text Messaging Privacy Policy

SMS/Text Messaging and Mobile Information

If you provide your mobile phone number and consent to receive SMS/text messages from AAADoors, we may use your information to send you text messages regarding promotions, special offers, product updates, order notifications, customer service communications, and other information related to our products and services, consistent with the consent you provide.

Consent to Receive Messages

By opting in to receive SMS/text messages, you agree to receive recurring automated marketing and/or informational text messages from AAADoors at the mobile number provided. Consent is not a condition of purchase.

Message Frequency and Charges

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact us at 1-972-241-4444.

Privacy and Sharing of Mobile Information

We do not sell or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared with service providers that assist us in delivering text messages and operating our messaging programs, solely for the purposes of providing those services. These service providers are not permitted to use your mobile information for their own independent marketing purposes.

SMS consent and opt-in data will not be shared with third parties for their own marketing purposes.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:

  • Your consent;
  • The performance of a contract between you and the Site;
  • Compliance with our legal obligations;
  • Protection of your vital interests;
  • Performance of a task carried out in the public interest; and
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to delete it, subject to applicable legal, accounting, and regulatory requirements. For more information about your right to request deletion, please see the GDPR and CCPA sections below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.

AAADoors does not make decisions about customers based solely on automated processing that produce legal effects or similarly significant effects. However, our service provider Shopify uses limited automated decision-making to help prevent fraud. This processing does not have a legal or similarly significant effect on you.

Services that include elements of automated decision-making may include:

  • Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist generally remains in place for a limited number of hours.
  • Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist generally remains in place for a limited number of days.

Selling or Sharing Personal Information

We may disclose certain Personal Information to advertising and analytics partners for targeted advertising and related purposes, as described in the Behavioural Advertising section of this Privacy Policy. Depending on the applicable privacy law, these activities may be considered a “sale” or “sharing” of Personal Information.

We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

California residents may have the right to opt out of the sale or sharing of their Personal Information. Please contact us using the information provided in the Contact section to submit a privacy request.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, request that it be transferred to another service, and ask that your Personal Information be corrected, updated, or deleted. You may also have the right to restrict or object to certain processing activities and withdraw your consent where processing is based on consent.

If you would like to exercise these rights, please contact us using the contact information provided above.

Your Personal Information may be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with the GDPR, see Shopify's GDPR information: Shopify GDPR Information.

CCPA

If you are a resident of California, you may have the right to access the Personal Information we hold about you (also known as the “Right to Know”), request a copy of your information, ask that your Personal Information be corrected or deleted, and opt out of the sale or sharing of your Personal Information, subject to applicable legal exceptions.

You may also have the right not to receive discriminatory treatment for exercising your privacy rights.

If you would like to exercise these rights, please contact us using the contact information provided above.

If you would like to designate an authorized agent to submit a privacy request on your behalf, please contact us. We may require verification of your identity and authorization before processing the request.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies.

Cookies help improve your browsing experience by allowing the website to remember your actions and preferences, such as login information and region selection. This means you do not have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information about how people use the website, including whether they are first-time or returning visitors.

We use cookies to optimize your experience on our Site and provide our services. The cookies listed below are examples of cookies that may be used on our Shopify storefront. Cookie availability and duration may vary depending on your store configuration, installed applications, and privacy settings.

Cookies Necessary for the Functioning of the Store

Name Function Duration
_ab Used in connection with access to the store administration. 2 years
_secure_session_id Used in connection with navigation through a storefront. 24 hours
_shopify_country Used in connection with checkout. Session
_shopify_m Used for managing customer privacy settings. 1 year
_shopify_tm Used for managing customer privacy settings. 30 minutes
_shopify_tw Used for managing customer privacy settings. 2 weeks
_storefront_u Used to facilitate updating customer account information. 1 minute
_tracking_consent Stores tracking preferences. 1 year
c Used in connection with checkout. 1 year
cart Used in connection with the shopping cart. 2 weeks
cart_currency Used in connection with the shopping cart. 2 weeks
cart_sig Used in connection with checkout. 2 weeks
cart_ts Used in connection with checkout. 2 weeks
cart_ver Used in connection with the shopping cart. 2 weeks
checkout Used in connection with checkout. 4 weeks
checkout_token Used in connection with checkout. 1 year
dynamic_checkout_shown_on_cart Used in connection with checkout. 30 minutes
hide_shopify_pay_for_checkout Used in connection with checkout. Session
keep_alive Used in connection with buyer localization. 2 weeks
master_device_id Used in connection with merchant login. 2 years
previous_step Used in connection with checkout. 1 year
remember_me Used in connection with checkout. 1 year
secure_customer_sig Used in connection with customer login. 20 years
shopify_pay Used in connection with checkout. 1 year
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3 weeks, or 1 year depending on value
storefront_digest Used in connection with customer login. 2 years
tracked_start_checkout Used in connection with checkout. 1 year
checkout_one_experiment Used in connection with checkout. Session
checkout_session_lookup Used in connection with checkout. 3 weeks
checkout_session_token_<<token>> Used in connection with checkout. 3 weeks
identity-state Used in connection with customer authentication. 24 hours
identity-state-<<token>> Used in connection with customer authentication. 24 hours
identity_customer_account_number Used in connection with customer authentication. 12 weeks

Reporting and Analytics Cookies

Name Function Duration
_landing_page Tracks landing pages. 2 weeks
_orig_referrer Tracks landing pages and referral information. 2 weeks
_s Used for Shopify analytics. 30 minutes
_shopify_d Used for Shopify analytics. Session
_shopify_s Used for Shopify analytics. 30 minutes
_shopify_sa_p Used for Shopify marketing and referral analytics. 30 minutes
_shopify_sa_t Used for Shopify marketing and referral analytics. 30 minutes
_shopify_y Used for Shopify analytics. 1 year
_y Used for Shopify analytics. 1 year
_shopify_ga Used in connection with Shopify and Google Analytics. Session
customer_auth_provider Used in connection with customer authentication. Session
customer_auth_session_created_at Used in connection with customer authentication. Session

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted. Many cookies used on websites are persistent and may remain on your device for periods ranging from 30 minutes to two years, depending on their purpose and configuration.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies may negatively affect your browsing experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser settings, often found in the “Tools” or “Preferences” menu. For more information about modifying browser settings or blocking, managing, or filtering cookies, visit All About Cookies.

Please note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information, please follow the instructions in the Behavioural Advertising section above.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. We will continue to honor applicable privacy rights and legally recognized opt-out preference signals as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, operational requirements, legal obligations, or regulatory requirements. Any updates will be posted on this page, and the revision date below will be updated accordingly.

Complaints

If you would like to make a complaint or have concerns about how we handle your Personal Information, please contact us by email or mail using the contact information provided in the Contact section above.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Last updated: October 12, 2026